Introducing Addmotor's Top Dealers: Get to Know the Best E-Bike Shops
By Addmotor | 20 June 2023 | 0 Comments
Today, we’re taking you on a journey to Clearwater Beach to share the story of one of our Addmotor-only bike shops: Surf-Wheels n Drones! We’ve had the absolute pleasure of speaking with Leo, the owner of Surf-Wheels n Drones, who not only shared his philosophy on the importance of operating a customer-first business but he discovered while operating his shop the golden rule instilled in him: treating customers right!
When Leo first started with electric bikes over 5 years ago, he had about 6 different brands. Over time he came to build his best relationship with Addmotor, and due to our excellent customer service and top-quality products, he has over the course of time eliminated other brands that could not compete in quality and in a business relationship. “Addmotor really listens to dealer feedback and is consistently looking to see how they can improve their product line,” Leo said. For example, Leo had a lot of feedback that customers would like a two-seater trike. Fast forward about a year later, and we now have a two-seater E-trike. “It is things like this that have allowed us to build such a successful partnership. A corporation that really listens to their hands-on customer feedback.”
Leo believes that e-bikes are a channel that allows people of all abilities to get on bikes; To restore the joy of riding. This is why at Surf-Wheels n Drones, they do everything in their power to ensure that whoever walks through their door feels excited, supported, and heard.
• Excellent Customer Service
Number one is customer service. It is mostly by word of mouth that they have built their Google top-rated reviews in the e-bike category in this area. Between Leo and the entire team, putting the customers first is at the heart of all that they do.
• Service and Repairs
Surf-Wheels n Drones can repair and service virtually any bicycle. If you’re in need of your routine tune-up, minor adjustments like a flat tire, or some major repairs, Surf-Wheels n Drones can handle it all! It’s as easy as giving them a call, explaining your needs, and dropping your bike off.
Surf-Wheels n Drones is a community legacy and go-to for many in Clearwater Beach, as well as surrounding cities and states! Learn more about their Addmotor products, and services, and how to contact their team! If you’re interested in test riding or purchasing an Addmotor e-bike, stop by Surf-Wheels n Drones in Clearwater Beach, Florida today!
HOW SURF-WHEELS N DRONES CAME TO BE
Surf-Wheels n Drones is a mom-and-pop owned electronic ride shop, a throwback to independently owned stores that specialize in customer service. Leo knows many of his customers on a first-name basis. He started out his store in search of some of the best electrical rides to that for a grown-up kid. Surf-Wheels n Drones is located in Clearwater Beach, Florida, 1 block from the ocean. They were the first individually owned "Addmotor specialty" retail location. Their go-to E-bike brand is the Addmotor brand.
SURF-WHEELS N DRONES MEETS ADDMOTOR
When Leo first started with electric bikes over 5 years ago, he had about 6 different brands. Over time he came to build his best relationship with Addmotor, and due to our excellent customer service and top-quality products, he has over the course of time eliminated other brands that could not compete in quality and in a business relationship. “Addmotor really listens to dealer feedback and is consistently looking to see how they can improve their product line,” Leo said. For example, Leo had a lot of feedback that customers would like a two-seater trike. Fast forward about a year later, and we now have a two-seater E-trike. “It is things like this that have allowed us to build such a successful partnership. A corporation that really listens to their hands-on customer feedback.”
WHAT SETS SURF-WHEELS N DRONES APART
Leo believes that e-bikes are a channel that allows people of all abilities to get on bikes; To restore the joy of riding. This is why at Surf-Wheels n Drones, they do everything in their power to ensure that whoever walks through their door feels excited, supported, and heard.• Excellent Customer Service
Number one is customer service. It is mostly by word of mouth that they have built their Google top-rated reviews in the e-bike category in this area. Between Leo and the entire team, putting the customers first is at the heart of all that they do.
• Service and Repairs
Surf-Wheels n Drones can repair and service virtually any bicycle. If you’re in need of your routine tune-up, minor adjustments like a flat tire, or some major repairs, Surf-Wheels n Drones can handle it all! It’s as easy as giving them a call, explaining your needs, and dropping your bike off.
BEST PART OF THE JOB
The team takes the service part of their work the most seriously, whether they’re just helping inform customers about e-bikes, hitting the trail to test ride with them, or guiding them through using e-bikes to make them feel more comfortable and confident. Their goal is to personalize the experience, accommodating each and every individual that walks in through the door with what they need!
READY TO CHECK OUT SURF-WHEELS N DRONES?
Surf-Wheels n Drones is a community legacy and go-to for many in Clearwater Beach, as well as surrounding cities and states! Learn more about their Addmotor products, and services, and how to contact their team! If you’re interested in test riding or purchasing an Addmotor e-bike, stop by Surf-Wheels n Drones in Clearwater Beach, Florida today!Leave a Reply
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